TERMS AND CONDITIONS OF USE

Art. 1 – Responsibilities

Primo S.r.l. assumes no responsibility for disruptions attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, the execution of the sales agreement in the agreed time. Primo S.r.l. shall not be liable to any party with respect to damages, losses and costs incurred as a result of the non-execution of the sales agreement for the causes mentioned above, or with respect to damages, losses and costs incurred as a result of the use or inability to use the products purchased from Primo S.r.l. having the customer only the right to any refund of the price paid, excluding any shipping costs. Likewise, the Primo S.r.l. Is not responsible for any fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, when paying for products purchased. In fact, Primo S.r.l. IS NOT able to know the buyer’s credit card number at any time during the purchase process; at the same time, Primo S.r.l. IS NOT able to check the correct and lawful origin of the credit instrument that is delivered by the customer upon receipt of the goods.

Article 2 – Obligations of the purchaser.

The customer undertakes, once the ”online” purchase procedure has been completed, to print and/or keep these general conditions, which, moreover, he will have already viewed and accepted as an obligatory step in the purchase, as well as to print the specifications of the product being purchased, and this in order to fully satisfy the condition set forth in Articles 52 and 53 of Legislative Decree. 206/05. Buyer It is strictly forbidden to enter false and/or invented and/or fictitious data in the registration procedure necessary to activate towards him/her the process for the execution of this sales agreement and its further communications; personal data and e-mail must be exclusively his/her own real personal data and not of third persons.

Article 3 – Contract termination and express termination clause

The obligations assumed by the client in Art. 2 above (Obligations of the buyer), as well as the guarantee of the successful completion of the payment to be made by the customer, have an essential character, so that by express agreement, the failure by the Customer, of only one of these obligations, will result in the legal termination of the contract pursuant to art.1456 c.c., without the need for judicial pronouncement, without prejudice to the right for Primo S.r.l. to take legal action for compensation for further damage.

Article 4 – Jurisdiction

Any dispute relating to the application, execution, interpretation and breach of the ”on line” sale and purchase agreements obtained through the freepalestine.one website IS subject to Italian jurisdiction; these general conditions refer, for what is not expressly provided for therein, to the combined provisions of Legislative Decree. 50/92 and Legislative Decree. 206/05.

Article 5 – Faculty to exercise the right of withdrawal pursuant to Legislative Decree. 206/05

Excluded from the legislative decree are those not classifiable as consumers, i.e., those acting for purposes referable to the professional activity possibly carried out, i.e.¨ those who place an order indicating the VAT number for the invoice. The Customer has the right to withdraw, no later than 10 days after delivery (the date of delivery shown on the courier’s waybill shall be considered the date of delivery). The right of withdrawal is exercised within the prescribed period by sending by email to info@free-palestine.one (in the email remove the – )a request with attached a copy of the invoice/receipt of the product purchased, subject to the provisions of art. 7. In case of applicability of the right of withdrawal, the Customer IS required to return (at his own expense) the item as it was received and that is absolutely new, unused, complete with all their parts and in their original packaging (envelopes and packages).Failure to comply with these principles makes the right of withdrawal inapplicable. The Customer IS aware that the products received may have been sold under the print on demand system therefore in case of withdrawal the product must be returned to the warehouse of departure even if it is located outside the Italian territory. The responsibility of packaging and transportation are to the destination warehouse is the Customer. In case of application of the right of withdrawal, once received the goods and verified the conditions, the Primo S.r.l. will refund the full amount paid by the customer, excluding shipping costs, within the period of thirty days from the date of receipt of the product by the following means: an exchange of goods, a bank transfer, the reversal of the movement relating to the payment made by credit card or other payment gateway.

Article 6 – Supplier’s withdrawal

Primo S.r.l., should it find itself unable to fulfill the requested order due to the unavailability, even temporary, of the ordered product, has the right to withdraw from the sales agreement within 30 days from the date of the order by providing the customer with a simple reasoned notice, pursuant to Art. 54, para. 2 D. Lgs. 206/05. In this case, the customer will be entitled only to a refund of any amount already paid.

Art. 7 – Consumer’s right of withdrawal

Pursuant to Art. 5 of Decree Law no. 185 of 22.05.1999 the customer – consumer (i.e. the customer – natural person – who buys for purposes not directly related to the professional activity possibly carried out) has the right to withdraw from the purchase contract, for any reason, within 10 working days from the date of receipt of the goods, in the manner indicated below. To exercise withdrawal, the customer must send Primo S.r.l. written notice no later than 10 calendar days from the date of receipt of the goods. Such notice shall be sent, by registered letter with return receipt, to Primo S.r.l. Via Tivoli, 39 – 92015 Raffadali (AG). Notice may also be sent by telegram, again within the aforementioned 15-day period, provided it is confirmed by registered letter with return receipt, sent within the next 48 hours. If the delivery of the goods has already taken place, the consumer must return them to the address that will be communicated to him as indicated in Art. 5, by Express Courier, no later than ten working days from the date of receipt of the goods. The only costs payable by the consumer who exercises the right of withdrawal are those of transporting the goods. The purchased goods must be returned in the original packaging, complete in all its parts, including documentation and accessories provided. As soon as Primo S.r.l. becomes aware of the right of withdrawal, it will email the customer the RMA number (return authorization code) to be attached externally to the package being returned. However, the original packaging shall not be damaged or have any writing or tape application. It is recommended that the original package be placed in a second box and insured for shipping, as any damage or theft is the responsibility of the customer. The right of withdrawal will not be accepted if the returned goods or the original packaging is damaged or missing of its integral or accessory parts in perfect condition. In this case the goods must be picked up by the Customer or its courier no later than 5 working days, if the product is not picked up will be charged 10 euros per day for storage for up to 20 working days after which the goods will be destroyed or given as a donation by Primo Srl and the Customer can not claim anything. If the withdrawal IS exercised in accordance with the provisions of Decree Law no. 185 of 22.05.1999 and in accordance with these general conditions, Primo S.r.l. will refund free of charge the sums already paid by the consumer in the shortest time possible and in any case within thirty days from the date of receipt of the product, by transferring the amount charged to the Credit Card or by Bank Transfer if the customer provides the relevant bank details.

The right of withdrawal cannot be exercised for contracts of:

– provision of services, the performance of which has begun, with the consumer’s agreement, before the expiration of the ten-day period provided for the exercise of withdrawal;

– supply of goods or services whose price is linked to fluctuations in financial market rates that the supplier is unable to control;

– Supply of goods that are custom-made or clearly customized or which, by their nature, cannot be returned or are likely to deteriorate or alter rapidly;

– Supply of sealed audiovisual products or computer software, opened by the consumer;

– Supply of newspapers, periodicals and magazines;

– Betting and lottery services.